FAQ
Frequently asked question
Get help reporting and recovering lost items.
What should I do if I lose an item at the airport?
If you lose an item, you have two options: If you lose an item at the airport, please proceed to the Lost & Found office or contact the "Ask Me" team by calling 9200 200 90
How can I report a lost item?
Contact our customer service through:
Visit the Lost & Found office in person
Call the "Ask Me" team at 920020090
Use our WhatsApp service (available through the KKIA website)
What information do I need when reporting a lost item?
Be prepared to provide:
- Description of the lost item
- Date and approximate time of loss
- Location where item was last seen
- Your flight details
- Contact information
How long does the airport keep found items?
For the most accurate information about item retention periods and claim procedures, please contact the Lost & Found office directly or call our customer service at 920020090.